You will receive either a cutting or potted Treubii Moonlight, whichever you choose. Cuttings will arrive with node wrapped in moist sphagnum moss.😊
*Orders over $35 automatically receive FREE SHIPPING!*
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Sep 10, 2021
Sep 9, 2021
Sep 8, 2021
I was initially impressed because shipping was fast and they gave me extra cuttings, but one rotted the day after I got it. When I messaged the seller several days later after two more rotted, her tone was clearly placing all blame on me even though one was dead the day after I got them. She suggested I change the water more often, but I had only had them six days at that point. I understand that not all cuttings survive. My complaint is that there was literally zero attempt to be helpful. She grudgingly offered to send me more cuttings if I paid for shipping but only after blaming me for the failure of the first cuttings. Before this, I had literally never seen cuttings rot.
Sep 2, 2021
The Trebuii is gorgeous very healthy shipping on time , perfect condition. The owner Shelby is so nice answers all my concerns caring is part of selling, no complaints.💚